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Selected experiments

These are CU’s own product demonstrations, not client case studies. Each shows how we think, and each is designed to become a real case study as client work lands.
  1. 01Service Desk Intelligence
  2. 02Operations Command View
  3. 03Document Processing Pipeline

Concept 01 · Concept build

Service Desk Intelligence

Problem
Support teams drown in repetitive tickets while genuine issues wait in the same queue.
Solution
An AI assistant that triages, drafts and resolves routine requests, and hands complex cases to a human with full context attached.
Outcome
Demonstrates how AI support can be grounded in a business’s own knowledge and escalate cleanly to people.
  • Next.js
  • TypeScript
  • LLM orchestration
  • RAG
Build something like thisAI Chatbots

Try it: Run triage, then open a ticket to see the AI draft.

Concept 02 · Concept build

Operations Command View

Problem
Operational data lives in five systems, so nobody can see the state of the business in one place.
Solution
A unified operations dashboard that consolidates systems into a single live view with drill-down to source data.
Outcome
Demonstrates how consolidated data presentation supports faster, better-informed operational decisions.
  • React
  • TypeScript
  • Data modelling
  • Visualisation
Build something like thisData & BI

Try it: Select a tile to drill down to its source data.

Concept 03 · Concept build

Document Processing Pipeline

Problem
Invoices, forms and contracts arrive by email and are re-keyed into systems by hand.
Solution
A document intelligence pipeline that extracts, validates and routes information into the systems that need it.
Outcome
Demonstrates how document automation removes repetitive manual processing with human review where it matters.
  • Node.js
  • AI extraction
  • Validation rules
  • Integrations
Build something like thisAutomation

Try it: Drag the sample invoice into the pipeline, then approve the flagged field.

Your problem here

We’re looking for the first real problems to point this practice at. If your business has one, we should talk.

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  • Honest answers

    We’ll tell you honestly whether we can help - and how.

  • A real person

    A real person - not a pipeline - reviews every enquiry.

  • No lists

    Your details are only used to respond. No newsletters, no lists.

  • No lock-in

    Dependency on us should be a choice, not a trap.