01AI Solutions
AI Solutions & Intelligent Systems
Assistants, agents and retrieval systems grounded in your own data.
- LLM applications
- AI agents
- RAG & search
- Knowledge systems
- Model integration
- Evaluation & guardrails
We design and build intelligent systems, software, automation and data solutions around the way your business actually works.
Our approach
Most software asks a business to bend around it. We take the opposite approach: understand how you operate first, then design the AI, data, automation and engineering around it. The result is technology that feels less like a tool you maintain and more like capability you own.
Services
Everything we do sits across AI, data, automation and software engineering - delivered as focused services that combine rather than compete.
02AI Chatbots
AI Chatbots & Virtual Assistants
Customer-facing and internal assistants that answer well, not just quickly.
- Customer assistants
- Internal copilots
- Workflow design
- Escalation & handover
- Tone & guardrails
- Continuous improvement
03Automation
Business Automation
Automate the busywork properly, without removing oversight.
- Workflow automation
- Document processing
- System integrations
- Data pipelines
- Approvals & notifications
- Reporting automation
04Data & BI
Data & Business Intelligence
Dashboards and insight layers that show what is happening and why.
- Power BI
- Data modelling
- Dashboards & reporting
- Analytics engineering
- AI-powered insights
- Data quality
05Software
Product & Software Engineering
Digital products, websites and custom applications, built to last.
- Product strategy
- UX & Product Design
- Website Development
- Web Applications
- Software Engineering
- APIs & Integrations
- Maintenance & Improvement
06On-Demand
On-Demand Technology
For the requirement that doesn’t fit a category. Your requirement. Our expertise.
- Rapid prototyping
- Proof of concepts
- Technical direction
- Flexible engagement
- Emerging technology
- Whatever it takes
How CU works
From scattered complexity to engineered capability
From complexity to capability.
Every business challenge is different. We combine strategy, design, engineering and intelligent technology to build solutions around the way your organisation actually works.
Understand
We start with the business: the problem, the people, the data and the constraints. No assumptions.
Design
We define the product, the experience and the architecture before anything gets built.
Build
We engineer the system - software, automation or AI - with quality and maintainability from day one.
Integrate
We connect the solution to the tools and workflows the business already relies on.
Scale
We improve, extend and scale as requirements evolve. The system grows with the business.
01 / Understand02 / Design03 / Build04 / Integrate05 / Scale
Sound familiar?
Pick the one that sounds most like your week. We’ll show you where we’d start.
Where we’d start
AI Chatbots & Virtual Assistants
An assistant that triages and resolves routine requests, and hands complex cases to a person with full context.
See it working: Service Desk Intelligence
Selected experiments
Real client work stays with its clients. These are CU concept builds: demonstrations of how we approach AI, data and engineering problems, and a preview of the case studies they will become.
Concept 01
Service Desk Intelligence
- Problem
- Support teams drown in repetitive tickets while genuine issues wait in the same queue.
- Solution
- An AI assistant that triages, drafts and resolves routine requests, and hands complex cases to a human with full context attached.
- Outcome
- Demonstrates how AI support can be grounded in a business’s own knowledge and escalate cleanly to people.
Run triage, then open a ticket to see the AI draft.
Concept buildService desk / Monday 08:406 waiting
Queue
6
Auto-resolved
0
Draft ready
0
Escalated
0
6 tickets are waiting. Run triage to sort them.
Your project could be the first real case study. Start the conversation.
On-Demand Technology
Not every technology requirement fits into a predefined service. Bring us your challenge, idea or requirement and we’ll work with you to determine the right approach.
Fig. 01Idea
Stage 1 / 5
Idea
Bring the problem, half-formed or fully scoped.
Your requirement. Our expertise.
Start a conversationTime-back estimator
Move the sliders to get a rough sense of the hours and dollars tied up in manual, repetitive work each year.
A rough estimate, not a quote. It assumes 46 working weeks and that 40 to 60 percent of repetitive work can be automated. Your numbers will differ.
- Hours a year on repetitive work
- 46
- Estimated yearly cost
- $1,150
- Typically recoverable with automation
- $460to$690
Why CU exists
Technology with purpose.
Questions
Businesses that want their knowledge, data and processes to work together. That usually means small to mid-sized organisations with real operational complexity, but the problem matters more than the size.
Start here
Tell us what you’re trying to build, improve or automate. We’ll tell you honestly whether we can help - and how.
Start a conversation